Zapier offers an excellent experience to be the weekend warrior within customer support for those of you that would like to join a small and fast-growing company with significant potential into the future and clear vision. If you are an excellent writer with perfect knowledge of English and ready to work five days a week (weekends always included), this is the right opportunity for you. Prove yourself within this start-up company conditions and start your career as customer support with the additional role of increasing support quality. 100% remote.
- support customers via email or chat and provide the best possible experience (be ready for 60+ emails to have sent daily),
- write documentation for users to make their lives easier,
- cooperation and support of the product team to develop tools to increase the support quality.
- excellent problem-solving skills within a wide range of customers,
- passion for writing as almost everything is done through a written way of communication (customers, team members),
- your own speed and motivation, participation at team meetings every week and one-on-one sessions every month,
- you are looking for a long-term position (min. 1-2 years in the company).
Skills and Abilities:
- you are empathic to users and know what does it mean to be in their position – show them that their issue is no issue at all,
- you are attentive to details whether it is grammar or the content,
- efficiency, self-starting personality,
- you love the opportunity to help somebody daily,
- you never give up when the solution is not there instantly.
- flexible working hour,
- work from anywhere (fully remote).
For more information and company contact visit website:
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Hi, my name is George and I currently work from the comfort of my home. I work for a PR agency as an ad salesman. Besides that, I do on-line marketing for an e-commerce store, but I also run this website. I like to search for legitimate opportunities to make money online, and then I publish them at this very website. It´s my hobby. I hope that you will also find remote work, or at least earn some extra cash, with help of this website.