Technical Support Specialist – Job Offer

Job opportunities from home.

Uscreen is looking for a Technical Support Specialist who is good at problem-solving, tech-savvy and proactive at seeking solutions with a creative attitude. Your main tasks will be to face customers and troubleshoot various complexities (webhooks, API responses, etc.). If you have experience in technical support and working with ticketing system, you have some knowledge of HTML and CSS and your time management skills are not so shabby, feel free to apply. You can work from anywhere and the company offers you as many as 20 paid days off per year!

 

Job responsibilities:

  • work with customers and offer solutions for their issues,
  • troubleshoot complexities (live streaming connections, API responses, webhooks, etc.)
  • work with Uscreen platform and OTT Apps,
  • solve various tickets,
  • identifying bugs and user errors.

 

Job Qualifications:

  • at least 3 years of technical support work experience.

 

Skills required:

  • great time management skills,
  • fluent in English,
  • proactive and analytical,
  • great technical skills,
  • problem-solver,
  • advanced knowledge of HTML/CSS,
  • autonomous, motivated and dedicated,
  • customer-focused,
  • experienced with API, SQL, Live streaming…

 

Benefits:

  • 20 paid days off/year,
  • young and motivated team,
  • full-time remote job – work from the comfort of your home,
  • budget for co-working space and personal development.

 

For more information and company contact visit:

https://airtable.com/shr55N17Ju8vm3Phq

 

Do you find this remote job attractive, but you can´t currently accept it due to your time issues? Can you think of someone, who might be interested? Someone, who is perhaps unemployed or has been looking for this type of opportunity. Please share this offer with them.

 

Take a look at other remote job opportunities which can be carried out from home.

 

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