I have found an excellent position for you if you identify your career within helping people and you feel like you could do this all the time for your living. You should like to build relationships that last forever and are based on trust. The perfect results it then the happy and loyal customer and satisfied and loyal colleague. Job position of Happiness engineer for the company Automattic has it all. Listen to the needs of customers and offer them the perfect solution using the product you know everything about. Do not hesitate to send your contact information!
- ongoing daily support 24/7 to the customers through channels as live chat, forums, tickets, but also one-on-one screen share solutions,
- creating, investigating but also troubleshooting of detailed bug reports,
- being the ambassador of products of Automattic, such as WordPress.com, Jetpack, WooCommerce, and many others,
- sharing knowledge, building great support community and helping hands for team members all over the world.
- you are excellent with WordPress, CSS, HTML coding and your brain works in the mode of supporting the others,
- super skilled in communication and writing, well known technical language and you can translate the technical language also to laics,
- you are a problem solver with the passion for it in your soul who comes with the solutions that are always efficient,
- english is the language you feel comfortable in to read and write, other additional languages are a plus.
Skills and abilities:
- flexibility, so you are willing to learn new knowledge,
- teamwork as the company needs you to help teach the others,
- you are patient, you know why you would like to do this job,
- to change the cloudy day into sunny one by bringing your sense of humor.
- flexible working hour,
- 100 % remote job.
For more information and company contact visit website:
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